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Frequently-Asked Questions about Image Viewer

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Is there a Windows version?

What are the computer sytem requirements to run it?

Can I just insert the CD and run the program from the CD?

Do I have to give up that space on my hard drive?

Is it easy to use?

Why do I have to enter more than just my name to request a license?

Can I buy a bigger license than just the event license?

What is "Shotgun"?

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Is there a Windows version?

Yes, as well as a Linux and a Macintosh version. This is a cross-plaform application. That's why it comes to you with all 3 versions and that's why when you send it to your clients, you send all 3 versions so they will have no technical reason not to run it. It's possible they will pass the CD you gave them on to their reltives and because all 3 versions are on their they all can run it. Nice....

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What are the computer sytem requirements to run it?

For the 3 programs delivered with this system, the system requirements in alphabetical order are:

Linux: runs on x86-based machines and requires GTK+ 2.0 or above. For information on GTK, see http://www.gtk.org.

Macintosh OS X: Mac OS X 10.1 or greater

Windows: Windows 98, 98ME, NT, 2000, and XP.

As far as hard drive space requirements, that depends on your photographer and how large the folder is that you receive. If your computer will let you drag the folder to your hard drive, you can run it.

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Can I just insert the CD and run the program from the CD?

Please note: The program cannot be run from the Compact Disk (CD) because it needs to alter the files that your phrotographer sent you. That's why they have to be dragged to your hard drive.

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Do I have to give up that space on my hard drive?

Only while you are running the program and viewing and selecting images. When you are through doing that, you can send your selections to the photographer and, when your photographer has received the selections, you can remove the folder from your hard drive and get your space back.

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Is it easy to use?

Yes, if you find email easy to use. If you find email hard to use you still could find Image Viewer easy to use, especially if you are a client of a photographer who uses Image Viewer because the photographer will have taken care of all the details. See the client's tutorial. All the client has to do is take the CD the phtographer handed them, put it into their computer, drag a folder, and double click to start the program. It get's easier after that. There is a short 1 minute video which shows this process and when that's placed on the disc, the people who see that don't even have to speak or read your language to make Image Viewer work.

In my personal business, I have sometimes demonstrated Image Viewer for a cllient, but I cannot tell you how many time's I've used dropload.com to send the images via the internet and the cllient has downloaded the folder and started Image Viewer before I could even phone them. Each time they get it running without even reading the tutorial.

Ask yourself this question: "How easy was it to download the demo from this site and get it running?" And if that didn't encourage you, burn the demo onto a CD and try it out on some friends to see if they think it's easy. Just hand them the disk and say, "Run this." Watch them without comments and if you have to nudge them, notice that it's only one or two nudges. If you have clients you think might need a nudge, give them the nudge (along with a demonstration) if you can before they leave your studio. Maybe just playing the video for them will clinch it.

Let me know if there's anything I can do to make it easier.

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Why do I have to enter more than just my name to request a license?

Because this is probably the first application on the planet where the licensed program is distributed by the photographer to his/her clients. Some form of protection for the purchaser had to be present. In this case, it's the display of the event information along with the studio and photographer information. This way, if someone decides to steal that program and put their own images into it and distribute it to their clients, the information from the original photographer's event will be displayed on the screen to all the thief's clients. If the thief is willing to do that, he/she will be advertising the sutdio and name of the original photographer because all of the thief's clients will see it on the introduction screen every time they run the program.

Because this protection is there, you is no overhead to cover theft of licenses and therefore the event licenses are very low in price allowing you to buy in for less than it costs to have breakfast at Mcdonald's.

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Can I buy a bigger license than just the single-event license?

Currently the only "bulkier" license is the "Professional". If you decide to purchase one of those, any money you spent on event licenses six months prior to your purchase of the Professional license, can be credited to the purchase of the Professional license. I intend this credit to make it possible for you to just try the thing without trying to figure out what makes sense for you right now.

This way you can try the thing without having an argument with your business manager.

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What is "shotgun"?

The term "shotgun" refers to a mode you can set for each of the two viewers by pulling down the manu labeled "Stack". When a viewer is in the shotgun mode, pressing the button labeled "Copy" causes an image to be copied to all of the stacks which you have "targeted" on the shotgun list.

This innovation sprang from my wedding clients who were busy choosing images which needed to be in more than one stack (i.e. "oh, I want this image to be in the album, the slideshow, and the collage", or "we want this image in the brochure, on the website, and in the magazine ad campaign). The benefit to your clients is they don't have to make multiple passes through the images during their selection process unless they want to. This is just another feature which allows your clients to sort and select in a manner they feel most comfortable with.

Now it's a breeze to "shotgun" those images into the different stacks so they can be processed differently back at the studio.

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